This is too true. When the TOS came out I reached out to Steemit regarding some issues I had with it. Eventually @ned got back to me, and I was forthright with him regarding some issues. He assured me that before a certain event took place, my issues would be addressed.
Long after I gave up, he did address those issues satisfactorily. While it took a long time (Stinc is famous for that) @ned kept his literal word to me, and I cannot fault him for that.
Justin offered him a payday and a way out of this mess, and I'm not surprised he took it.